AI receptionist for gyms & fitness studios

Members ask outside business hours. Your AI answers in seconds.

Prospects ask about classes, tours and personal training after your front desk goes home. Your AI answers every inquiry, books tours into your calendar and answers class questions from your timetable.

See pricing
  1. 01Books tours the minute they ask
  2. 02Answers class questions from your timetable
  3. 03Notes the trainer a member asks for

10-day free trial · Cancel anytime

A gym owner stands on his gym floor, arms crossed
Tour request answered in seconds
Calendar
One day on the gym calendar: a yoga drop-in booked by the AI with the head coach, and a personal-training session
Why bookings slip away

Three ways gyms lose members

Instant

tour scheduling, the moment they ask

Tours don't get booked

A prospect requests a tour at 9 PM. Nobody answers until morning. By then they've signed up at the gym next door. Your AI schedules the tour the same minute they ask.

Daily

'when is spin on Saturday?' — answered instantly

The same class questions, all day

Staff spend valuable time answering the same schedule questions again and again. The AI answers from the timetable you give it, so your team isn't repeating itself.

Booked

personal training consultations while interest is high

Personal training consultations remain unbooked

Every personal-training lead that goes unanswered is real revenue walking out the door. The AI books the introductory consultation before interest fades and notes the trainer the member asked for.

How it works

The play, in three rounds

Round 1

A prospect asks at 9 PM

They want a tour, a trial or a word with a trainer. Your AI replies in seconds, day or night.

Round 2

The tour is booked

The AI offers your open times and books the tour into your calendar, noting the trainer they asked for.

Round 3

Your team confirms

The booking waits as pending until your team confirms it, so nobody arrives to a surprise.

Inside your dashboard

The basics, ready on day one

Every plan includes these screens. Here they are as a demo gym sees them.

CalendarEvery plan
The gym calendar: a month view and one day's sessions with the trainer for each
Rep 01 · Calendar

Every tour and session on one calendar

Tours, trials and personal-training sessions land on your calendar with the member and the trainer. Bookings your AI takes wait as pending until your team confirms them.

  • List, by trainer and by station views
  • Marked AI or manual
  • On Plus, add, edit and move sessions yourself
LeadsEvery plan
The gym's Leads list: members, what each asked about, their status and the trainer assigned
Rep 02 · Leads

Every prospect in one list

Each inquiry lands with what the person wants, from 24-hour access to personal training before a half marathon. Move each one from new lead to booked.

  • What each prospect asked about
  • Status from new lead to booked
  • The trainer assigned to each booking
Front DeskEvery plan
The Front Desk report: conversations, bookings by the AI, walk-aways, why they left and when
Rep 03 · Front Desk

See the members you almost lost

The Front Desk report shows how each website conversation ended: booked by your AI, booked after hours or walked away, with the reason and the hour.

  • Bookings made by your AI
  • Why visitors left, such as your hours
  • The hour each visitor left
More features inside

The full roster

The basics are only the start. A few of the features inside your dashboard; the plan table below lists every one.

Every plan

Reviews & reputation

Send happy members your Google review link.

Every plan

Your team list

Names and roles for every coach and trainer.

Plus

Gap Recovery

Refill a canceled session from your waitlist with one tap.

Plus

Campaigns

Promos and win-backs to your members, one tap per member.

Plus

Floor

A live status board for the whole gym.

Plus

Workforce & attendance

Shifts and attendance for your staff.

Plus

Inventory

Stock levels with low-stock alerts.

Plus

AI phone line

The assistant answers the calls you forward to your BookZync number.

Plus features come with Plus and Prime.

Compare every feature
Who it is for

Built for the people who run the floor

Owners, the front desk and every trainer see the same members and the same calendar.

A gym owner, arms crossed, in his gym
Owners
Every tour, trial and lead in one place.
A gym staff member answers messages on a laptop at the front desk
The front desk
No more answering the same class question all day.
A trainer reviews a member's progress on a tablet
Trainers
Their sessions on the calendar, by name.
What a faster reply is worth

The members you lose to a slow reply

The starting numbers are published industry figures. Set each one to your own gym.

From people who want to join. 60 is our assumption.

60
5300

even during open hours

39%
0%100%

Our assumption: half as many.

4%
0%40%

the average for phone leads

7%
0%40%

the average US membership

$65
$10$300

two in three stay the full year

9 mo
1 mo12 mo
Your month, by the numbers
Membership calls60
Never reach a person (39%)23
Join when answered: 7% instead of 4%+0.7
One new member, first year$585
+0.7

more members a month, on average

$411

a month

$4,928

a year

Counted only for the calls that never reach a person today, and each new member for the first year only. The AI phone line (Plus and Prime) answers the calls you forward.

See pricing

Where the starting numbers come from

  1. 1.In a test of 105 US gyms during open hours, 39% of calls never reached a person. Replify, 2026
  2. 2.A little under 7% of phone-call leads became members (2022 data). Club OS, 2025
  3. 3.Average US gym dues rose 9% in 2023, to $65 a month. Health & Fitness Association, 2024
  4. 4.67.2% of members keep their membership for at least 12 months. If those who leave pay about 3 months, a new member pays about 9 months in year one, by our math. Health Club Management, 2015

These are estimates to show the math. Move the sliders to your own numbers.

Pricing for gyms

Pick your plan

One recovered session can cover the monthly fee.

Go

Your AI chat assistant, on duty.

$***USD / mo

Billed monthly · plus applicable tax

Sign-ups open soon.

We are finishing our testing. Contact us and we will tell you the day. Contact us

  • 100 voice credits a month — 1 credit = 1 call
  • 24/7 AI assistant — customers type or talk
  • AI books sessions into your calendar
  • Lead capture & member CRM
  • Reviews & reputation — your Google review link
  • Email notifications
  • Calendar (view-only)
  • Book sessions by hand from your Leads list
  • Your team list (names and roles)
  • Basic analytics
  • Basic AI training

Plus

Most popular

Run the whole front desk.

$***USD / mo

Billed monthly · plus applicable tax

Sign-ups open soon.

We are finishing our testing. Contact us and we will tell you the day. Contact us

  • Everything in Go, plus:
  • 400 voice credits a month — 1 credit = 1 call
  • 500 SMS credits a month
  • AI phone line — the assistant answers the calls you forward to your BookZync number
  • Full calendar — add, edit and move sessions yourself
  • Gap Recovery — refill canceled slots with one tap
  • Campaigns — promos & win-backs to your member list
  • Floor — live gym status board
  • Workforce management & attendance
  • Inventory & low-stock alerts
  • Full analytics & reports
  • Revenue Rescue ROI dashboard
  • SMS notifications — one tap each, from a dedicated number registered to your business (on carrier approval)
  • Full custom AI training
  • Priority support

Prime

Website included. Done for you.

$***USD / mo

Billed monthly · plus applicable tax

Advanced website included

Sign-ups open soon.

We are finishing our testing. Contact us and we will tell you the day. Contact us

  • Everything in Plus, plus:
  • 750 voice credits a month — 1 credit = 1 call
  • 500 SMS credits a month
  • Advanced website built & hosted by us
  • AI chat widget pre-installed on your new site
  • Custom domain + Local SEO tools
  • Dedicated onboarding

Compare every feature

Everything each plan includes for your industry.

Swipe sideways to compare all three plans →

FeatureGo$*** USD/mo + taxPlus$*** USD/mo + taxPrime$*** USD/mo + tax
AI front desk
24/7 AI assistant
Chat + VoiceChat + VoiceChat + Voice
Voice credits / month(1 credit per 2 minutes of a call)
100400750
AI phone line(forward the calls you cannot take to your BookZync number)
SMS credits / month
500500
Lead capture & member CRM
Reviews & reputation — your Google review link
AI training
BasicFullFull
AI books sessions for you
Calendar & team
Calendar
View-only; book by hand from LeadsAdd, edit & moveAdd, edit & move
Team list (names and roles)
Workforce management & attendance
Floor (live status board)
Inventory & stock management
Messaging & retention
Email notifications
SMS notifications(one tap each, from a dedicated number registered to your business (on carrier approval))
Marketing campaigns
Gap Recovery / win-back
Analytics & ROI
Basic analytics
Full analytics & reports
Revenue Rescue (ROI dashboard)
Done-for-you website
Advanced website built & hosted
Add-onAdd-on
Widget pre-installed on your new site(the AI assistant is included on every plan)
Add-onAdd-on
Custom domain support
Add-onAdd-on
SEO tools
Onboarding & support
Onboarding
StandardStandardDedicated
Support
StandardPriorityPriority
10-day free trial(30 voice credits for the trial; texting starts after it)
Demo websites

See it on a gym that looks like yours

Reference gym sites with our chat widget pre-installed. Click through, message the AI, and see how it handles real member questions.

bookzync.com/demos/gym/boutique-fitness
Boutique Fitness demo site preview

Boutique Fitness

Small studio site. Class schedule, trainer bios, intro pass offer, AI chat for trials and PT consults.

bookzync.com/demos/gym/full-gym
Full Gym demo site preview

Full Gym

Large facility site. Membership tiers, amenities tour, day pass purchase, AI chat for tours and class questions.

Gym FAQ

Gym-specific questions

The questions every gym owner asks before signing up. General product questions are on the main FAQ.

On your website. Members and prospects reach the AI through your website widget — by chat or by voice, on every plan. Plus and Prime also send texts from a dedicated number registered to your gym (carriers approve each number; it shows as 'on approval' until then), sent by your team with one tap. Every inquiry lands in one dashboard.
The AI captures member intent and books a tour or trial. Direct membership purchases through the AI are on our roadmap. Currently, the AI focuses on booking tours and trial sessions, while membership conversion remains part of your existing sales process.
Not yet. The AI answers class questions from the timetable you give it and takes the member's details for your team. Class sizes and waitlists are on our roadmap.
Yes. The AI books the introductory session into your calendar and notes the trainer the member asked for; your team confirms the trainer.
Put your trial pass terms in the AI's training, and it offers them to people who ask. Every inquiry lands in your dashboard as a lead.
Yes. Small studios often use BookZync as their primary front desk solution, while larger gyms use it to manage overflow inquiries and after-hours engagement.
BookZync keeps its own calendar. It does not read Google Calendar, Outlook or your booking software, so it cannot see appointments you booked somewhere else — tell it your busy times and hours in the dashboard, and it books only into the open ones. You can subscribe to your BookZync bookings from Google Calendar, Apple Calendar or Outlook with a private link, so they show up on your phone by themselves (one way, read-only).
Ready for your gym?

Turn more tours into paying memberships.

Set up in a week. Cancel anytime, with no long-term contract.

See pricing